Frequently Asked Questions

VDS is a server service created by virtually dividing a physical server, with resources dedicated to you. Unlike shared hosting, CPU, RAM and disk space are yours alone and you are not affected by other users.

After your payment is approved, your server is automatically installed and ready for use within 5-10 minutes. Access information is sent to your email address.

You can pay with credit card (3D Secure), debit card, wire transfer/EFT and balance loading. Credit card payments are approved instantly.

Yes, you can easily upgrade your package when your needs increase. The upgrade process takes a few minutes and your data is preserved.

DDoS (Distributed Denial of Service) protection is a security system that protects your server against attacks. Since gaming servers are specifically targeted, your server always stays online with enterprise-level DDoS protection.

With our 100+ Gbps capacity protection infrastructure, we can withstand even the largest attacks. Attacks are detected and blocked within <1 second.

Yes, enterprise-level DDoS protection is included as standard in all our gaming server packages. You do not need to pay extra.

Yes, you have full root/administrator access in all our VDS packages. You can install and configure any software you want on your server.

We support Ubuntu (20.04, 22.04), Debian (10, 11), CentOS (7, 8), AlmaLinux, Rocky Linux and Windows Server versions.

Yes, you can reinstall your server with a different operating system at any time via the panel. This process takes 5-10 minutes.

If you exceed your traffic limit, your server will not be closed, only the bandwidth will be reduced. You can purchase additional traffic packages if you wish.

We guarantee <1ms ping on our Turkey located servers. We provide ultra-low latency with our optimized network infrastructure.

Invoices are automatically issued on your selected billing date in monthly, quarterly or annual periods and sent via e-mail.

Yes, your invoices are generated automatically. If you wish, you can save your credit card and make automatic payments or verify manually.

If you are not satisfied within the first 7 days, we offer an unconditional refund guarantee. No refund is made for the remaining time in subsequent cancellation transactions.

We offer 24/7 technical support service. You can reach us via the ticket system. Average response time is <5 minutes.

We offer a 99.9% uptime guarantee. If we fall below this guarantee, a proportional refund will be made to your account.